After calling Kim in a panic, she calmed our nerves and got us in to our home. She returned my call after hours to address my concerns with another lender. She was so knowledgeable and truly cared about getting us into our new home on short notice! Quick and efficient! Her and her team were quick to respond with any questions. She encouraged us along the way and kept us updated frequently. Top notch service! The team genuinely cared. Highly recommend!